Refund policy
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Luabloom Return & Refund Policy
At Luabloom, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Returns
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You can return most items within 30 days of delivery for a full refund or store credit.
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To be eligible, items must be unused, in the original packaging, and in the same condition as you received them.
Non-returnable items
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Opened or used products
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Gift cards
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Clearance or final sale items
How to return
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Contact us at support@luabloom.com with your order number and reason for return.
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We’ll provide instructions and a return shipping address.
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Ship the product back to us within 7 days of receiving the return approval.
Refunds
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Once we receive and inspect your return, we will notify you by email.
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Refunds will be processed within 5–10 business days to your original payment method.
Exchanges
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We currently do not offer direct exchanges. If you want a different product, please return your order and place a new one.
Damaged or Wrong Items
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If your item arrives damaged or incorrect, contact us immediately at support@luabloom.com.
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We will replace it at no additional cost.
We will replace it at no extra cost.
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