Refund policy

  • Luabloom Return & Refund Policy

    At Luabloom, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

    Returns

    • You can return most items within 30 days of delivery for a full refund or store credit.

    • To be eligible, items must be unused, in the original packaging, and in the same condition as you received them.

    Non-returnable items

    • Opened or used products

    • Gift cards

    • Clearance or final sale items

    How to return

    1. Contact us at support@luabloom.com with your order number and reason for return.

    2. We’ll provide instructions and a return shipping address.

    3. Ship the product back to us within 7 days of receiving the return approval.

    Refunds

    • Once we receive and inspect your return, we will notify you by email.

    • Refunds will be processed within 5–10 business days to your original payment method.

    Exchanges

    • We currently do not offer direct exchanges. If you want a different product, please return your order and place a new one.

    Damaged or Wrong Items

    • If your item arrives damaged or incorrect, contact us immediately at support@luabloom.com.

    • We will replace it at no additional cost.

    We will replace it at no extra cost.